TERMS AND CONDITIONS
If you are a UK school, you will be offered a subscription package on the basis of the number of pupils attending your school at the beginning of the Subscription Period (see clause 3.10). If you are a UK state school, where possible we will obtain this information from the Department for Education. You will be asked to self-declare this information if you are a school that is not a UK state school, or if this information is not otherwise available to us. Please contact us using the details at clause 2.2 above if the subscription package you have been offered is incorrect for the number of pupils actually attending your school at the beginning of the Subscription Period. If the number of pupils at your school changes during a Subscription Period, meaning that a different subscription package is needed for the number of pupils actually attending your school, please let us know as soon as possible before the last day of your Subscription Period. We may at any time seek to verify the number of pupils attending your school with the Department for Education or other relevant body, and/or ask you to self-declare this information.
Regardless of whether your entity or organisation is part of a group or network (such as, if you are a school, a multi-academy trust), a separate subscription will be required and an additional subscription fee will be due in respect of each individual entity or organisation within the group or network.
If you are still unsure about which subscription package is correct for you and/or your entity or organisation, please contact us using the details at clause 2.2 above.
We reserve the right to update the subscription fees and subscription packages that we offer at any time, at our sole discretion. Any change of the subscription fees will be effective as of your next Subscription Period.
We take all reasonable care to ensure that the subscription fees advised to you are correct. Please let us know if you think there is a pricing error on our Website or anywhere else. In the event of a pricing error, we reserve the right to charge the correct subscription fee. However, you may then have a right to end the contract under clause 8.4(b).
These licenses allow Account Holders and Authorised Users in UK schools to use the Content within the school’s normal educational activities. More information about the specific activities permitted under each licence and how to obtain or manage them can be found by following the relevant links above.
The report generated by Sparkyard that is available in your User Account will help you do this by collecting the usage data for you. The usage then needs to be reported to the appropriate licensing body. For example, all songs reproduced within collective worship or assemblies would need to be reported via CCLI’s on-line reporting platform. Please remember to remove the usage that was for lesson planning from the total count in this report. For more details on how to report and usage examples please see the relevant links above.
If you are the Account Holder, the suspension, termination or deletion of your subscription and/or User Account caused by you (including in the circumstances listed above) does not mean that you do not have to pay any subscription fees or other monies due to us, and in such circumstances you will not receive a refund for the remainder of your Subscription Period or Promotional Period (as applicable).
Summary of your key legal rights
This is a summary of your key legal rights. These are subject to certain exceptions. For detailed information please visit the Citizens Advice website www.adviceguide.org.uk or call 03454 04 05 06.
Sparkyard comprises digital content. The Consumer Rights Act 2015 says digital content must be as described, fit for purpose and of satisfactory quality:
a) If your digital content is faulty, you're entitled to a fix or a replacement.
b) If the fault can't be fixed, or if it hasn't been fixed within a reasonable time and without significant inconvenience, you can get some or all of your money back.
c) If you can show the fault has damaged your Device and we haven't used reasonable care and skill, you may be entitled to a repair or compensation.
See also clause 8.5.
How we will use your personal information. We will only use your personal information as set out in our privacy notice.